In compliance with EU Regulation 2016679 of European Parliament and Council of 27th of April 2016 concerning individuals protection of personal data and data free movement. (henceforth, PDRG)

Duendes del Raspeig ,SL ( Ltd.Company),( hereinafter,

CIF: B54551387

Company address- Calle la Huerta 7-03690-San Vicente del Raspeig-Alicante.

Contact telephone- +34680908306

Inform and announce to Website users it´s Privacy Policy, related to Personal Data Protection.


The owner of the personal data file is, and reassures that has taken all the security measures,technical and organisational in order to keep privacy and integrity of information, according to  PDRG.



The main aim of the Website, is not collecting personal data,the access and website browsing doesn´t involve personal data submission, however if user wants to start the purchasing procedure of any article in the website, should fill the electronic form and questionnaires given,


At filling the forms and submitting data, user authorises and voluntarily consents personal data to be processed. These data are freely shared by user. In this way user accepts and expressly consents that personal data provided could be incorporated into a personal data file.


Providing all the data required to register as user is compulsory in all specified cases,, could deny registration in case those data are not provided.


In electronic forms where personal details are required, the compulsory and requested fields will be distingued and marked, and the voluntary too  ( according to user´s available information)., will process all data provided by users with the following purposes:


-Website registration

-Order processing, quotations , requests or any other requests made through website or telephone.

-Website Management and Operation.

-Inform about news, offers and promotions and for website services advertising.

-Manage and follow incidents.



The legal basis for the data treatment is based on express agreement of privacy policy box,where is verified your consent, enforcing pre-contractual disclosures in case of request of quotation or final contract execution for client.



The data will not be transferred to other companies. may disclose users personal information to comply with legal requirements,claims regarding Website contents and third party rights or to protect the rights , property and security of other parties.


Could share the information with:


-The Shipping Company in charge for deliveries.

-State Security Forces and Bodies, and any other authorities, in response to police and judicial investigation,( in this case may be revealed relevant information like: name,city,state and province,telephone number, e-mail, VAT number, IP address). This personal information will not be revealed to staff and law enforcement officers,government representatives or third party without any court order, writ of summons, or similar legal procedure.

-Tax Administration.

-Banks and Financial Institutions.


-Telecommunication services.



Personal data will be preserved during commercial and contract relationship.However from the date commercial and contract relationship will be finished data will be preserved:


-1 year data related to internet connection in our website,e-mail,voice calls and instant messaging.


In case of a client ,data should be preserved:


-4 years for tax purposes . Accounting records and any other compulsory records books according to tax regulations,( VAT, personal income tax, corporate tax etc..),and all supporting documents related to registered information in those books.



Any party concerned can request the exercise of the following rights:

Access right: Any party concerned has the right to confirm if hisher personal data are being processed or not.

Amendment right: Any party concerned has the right to amend inaccurate and incomplete data.

Deletion right: Any party concerned has the right to request deletion of hisher personal data if they are not longer necessary for the purposes for which data were collected and processed. 

Limitation of processing Right: Any party concerned can request the limitation of personal data processing, keeping them only in case of claim or legal defence.

Data portability Right: It´s possible to request automated personal data files being transferred to any other company, in a clear, structured and automated format.

Right to withdraw consent: You have the right to withdraw consent in any moment, not affecting to legality of treatment before withdraw.

Opposition right: Any party concerned has the right to object to personal data processing.




We make available, if requested ,all the forms to exercise these rights. You can request them by E-mail:,indicating which right you would like to exercise.


The exercise of rights must be communicated to:


Duendes del Raspeig , S.L.,

calle La Huerta 7- 03690 San Vicente del Raspeig (Alicante)


These rights are personal so them should be exercised by the ownerholder proving his identity with DNI or similar. Also could be exercised by a legal representative. In this case it is necessary to provide both identification cards or similar. will respond to the request ,regardless whether or not data subject´s personal data appears in its files.


In case that request don´t fulfill the specified requirements, shall allow the request to be modified in one month period from the date of receipt of written request. This period could be extended for two months if necessary, considering the number and complexity of requests. will inform to concerning party of any extended period one month after the date of request, informing about the reason for delay.



You could claim the protection of your rights not properly attended to Spanish Data Protection Agency ( Agencia Española de Protección de Datos),through website ( or in writting to postal address( CJorge Juan 6, 28001-Madrid).


9. SECURITY MEASURES AND CONFIDENTIALITY is responsible of the file and Website,guarantees full compliance  with the DPRG legal provisions and Law 342002 of Information Services Society regarding the owner´s information and unsolicited commercial communications. guarantees the confidentiality of communications with user,and proper treatment of personal data submitted. undertakes not to disclose confidential information, or inform about any data object of treatment, only in the cases required by law or public responsible authorities in accordance with legal provisions applicable.



User will be responsible of veracity of data reserves the right to exclude any user who has provided false and inaccurate data, notwithstanding any other actions applicable under the law.


No user,only in case of legal representation,could use another person´s identity. User can only submit personal data corresponding with hisher identity.


User is aware and accepts terms of use and privacy policy of and consent in this way freely and voluntarily to share for automatic and non automatic treatment hisher personal data in the terms established in the present disclosures.The handling of data will be for advertising statistics and commercial purposes and to be processed by other marketing tools. It´s necessary to specify who are the advertising companies.


The user gives consent to receive commercial communications sent by to registered users and clients.


The registered users and clients may at any time revoke their consent.

12. COOKIES in its name or by a third party hired to make surveys on his behalf can use cookies while user is browsing the sites and pages of the Website.


Cookies are files sent to a browser through a web server to register user activities in the Website.


Cookies used by or third party on his behalf are linked to an anonymous user and device , and don´t register directly user´s personal data.


When user will allow the use of cookies, heshe will discover the server that uses them,user must check the instructions for browser use.


Thanks to the cookies,it´s possible that,or the third party on its behalf server, will recognise the user´s computer browser to make navigation easier,allowing the users who have registered previously, to access to the services, promotions or sweepstakes reserved exclusively for them without register in each visit. Cookies are used to rate the audience and traffic parameters,control the progress and number of visits.


User has possibility to configure the browser to notify the receipt of cookies and prevent their installation on the computer. Please consult for more information the instructions and user manuals of your browser. To use Website, it´s not necessary that user allows installation of cookies sent by, or third party on its behalf, notwithstanding that it´s necessary that user log in as such in each service that requires it.


In the same way, server could detect automatically IP address and the domain name used by client. All this information is registered in a server´s own activity file that allows the latest processing of data with the purpose of obtaining statistics that inform about the number of impressions per page, number of visits to webservices etc..In any case, that server file is submitted to a decoupling  process that prevents computer from identification.




In accordance with Law 342002 of Information Society Services and Electronic Commerce, the user IP address will be registered in a personal data file, which purpose is registering IP addresses of users browsing the Website. The IP address will be registered in this file for one year period,according to article 12 of aforementioned Law.


14. PRIVACY POLICY UPDATE OR CHANGE reserves the right to modify the terms and conditions of the present privacy policy,in accordance with current data protection regulations,and commiting to duly notify the user in writing through publication on the Website and through transmittal by electronic mail or by any other means of communication or transmission that is deemed appropriate for any enlargement, amendment or extension of these terms and conditions.



The parties agree the present privacy policy governing law, in case of dispute or conflict that may arise from interpretation or enforcement of these conditions is Spanish Law,and submit to the non-exclusive jurisdiction of the Courts and Tribunals of Alicante. Spain.